Mila support
Tell us what happened.
We can help in English or Turkish with your Mila account, subscription, privacy, accessibility or a technical issue.
Contact support
Email support@wirefire.co. Include the device, operating system, app version and a short description of what happened. Do not send a password, full payment card number or sensitive information about a child that is not needed for your request.
Account and privacy
See the account deletion page for deletion requests and the privacy policy for how information is handled. You can use the same email address for data access, correction and accessibility questions.
Subscriptions
Manage or cancel an Apple App Store subscription in your Apple account. Removing the app or requesting account deletion does not cancel an active subscription. If paid access does not appear after purchase, contact us with the purchase platform and product name. Do not send a complete receipt unless we ask for it.
Urgent situations
Mila provides educational and everyday parenting support. It is not an emergency service or a source of diagnosis or treatment. If someone may be in immediate danger, contact local emergency services.